My first ride was a 72 Land Cruiser. So cool, right? No. My Dad is a mechanic and it was something his tow truck buddy had at his salvage yard. It was every color of primer. It had no top and Dad took out the passenger seat, so I couldn't have any bad influences in there with me. I couldn't drive it in anything… » 7/16/14 11:25am 7/16/14 11:25am

I can list 20 ways that dealers can hide your info from the Manufacturer. However, if the dealer's response rate gets too low, the Manu will start looking closely to see if that is what they are doing and you can open yourself to audit, a nasty process. You do not want the Manu looking at your files. You can't hide… » 7/07/14 1:32pm 7/07/14 1:32pm

I have no real experience off roading, am I crazy for renting a jeep to…

I once owned a 4WD Honda Element that was great for not getting stuck in the sand, I live in Central Texas where the highest peak is 780 feet above sea level and the biggest off road trip I have ever taken was down a 70 mile stretch of 4WD only beach and even then, I sheared off the front wheel at mile 67. This… » 6/30/14 2:33pm 6/30/14 2:33pm

The biggest problem with what you propose is that you are the buyer, and the buyer does not pay for the listing. In order to get me to list my vehicle on a fee based website, you would almost have to guarantee me that the buyers there are willing to pay more than the craigslist (no fee listing) buyers would. » 6/30/14 2:11pm 6/30/14 2:11pm

I think the problem is that CarMax is making the statement that the cars have been inspected and a basic inspection should include looking for open recalls. If I buy from an individual, it's on me to check out the vehicle. CarMax advertises that part of the premium you are paying for is the peace of mind that they… » 6/25/14 2:35pm 6/25/14 2:35pm

I witnessed a similar phenomenon at last years Formula 1 race in Austin. They have several support races including one called the Ferrari challenge. According to the program, you just had to buy a particular type of Ferrari (for $500k or so) and they would provide all the pit crew and peripherals to enter the race. … » 6/18/14 2:33pm 6/18/14 2:33pm

Tom, how do you think a move away from dealers to factory direct sales will change the used car market? Would more people sell their own cars or will no longer relevant new car dealers become full time used car lots and service shops? I don't know that if I owned a dealership, I would be upset with losing the new car… » 6/18/14 11:36am 6/18/14 11:36am

It may not look that tiny but from the drivers seat you were staring at the lugnuts of the big Texas pickup trucks. Luckily the hole in the muffler announced my presence from a good ways off. The mechanics I worked with liked to pick it up and move it to impossible places from time to time. » 6/16/14 11:59am 6/16/14 11:59am

I worked next door to a Kia dealer for a little while and saw this. When I asked the sales guys (they were all guys) what was up, he said they weren't allowed to go inside unless they had a customer. If they needed to use the bathroom, they better get a customer. They would stand outside in the Texas summer heat in… » 6/12/14 4:42pm 6/12/14 4:42pm

I am a female and for 20 years I sold, sales managed, and financed cars. I was surprised by the number of clients that wanted to work with only a woman. There are quite a few people who are uncomfortable with negotiating. As a female in 1991, I had to immediately demonstrate that I knew the product and it's… » 6/11/14 4:46pm 6/11/14 4:46pm

I disagree with this statement. I worked in a two person F&I department for a medium sized dealership. The only reason a client would be kept waiting for F&I was that they had challenging credit that required time consuming negotiation to get a loan approval and/or they did not have all the documents needed to… » 5/29/14 11:39am 5/29/14 11:39am